Cookie Policy

This Cookie Policy ("Policy") explains how 99Broker, a product of 99Yard, a Unit of Rudra Group ("99Broker", "Company", "we", "our", or "us"), uses cookies and similar technologies when you visit or use the 99Broker website, mobile application, web application, CRM platform, and related services (collectively, the "Platform").

This Policy should be read together with our Terms & Conditions, Privacy Policy, and Electronic Acceptance Record Policy.

01 What Are Cookies?

Cookies are small text files placed on your browser or device when you visit a website. Cookies help the Platform recognize your device, remember preferences, improve security, maintain sessions, improve speed, and enhance your user experience.

02 Similar Technologies

In addition to cookies, the Platform may use Local Storage, Session Storage, IndexedDB, Device Tokens, Authentication Tokens, Browser Cache, Pixel Tags, Web Beacons, SDK storage, or API session tokens.

03 Why We Use Cookies

We use cookies to authenticate users, keep you signed in, prevent unauthorized access, remember options (language, theme), improve CRM speed, enable AI context continuity, prevent fraud, and measure analytics/usage stats.

04 Types of Cookies We Use

• Strictly Necessary: Essential for Platform operations, login sessions, OTP verification, security, and CSRF protection. Cannot be disabled.
• Functional: Remember language settings, dashboard display templates, light/dark modes, and saved filters.
• Performance & Analytics: Track page loading speeds, error occurrences, API response times, feature adoptions, and visitor navigation.
• Security: Prevent session hijacking, authenticate multi-factor tokens, block malicious bots, and protect user accounts.
• Preference: Save user time zones, dashboard customization options, and accessibility preferences.

05 Cookies Used by AI Features

AI-powered features may temporarily store chat identifiers, session conversation contexts, and AI recommendations to support continuous interaction states.

06 Cookies Used During Authentication

During login, secure cookies or tokens are created to manage active multi-factor authentication, device authorization recognition, and login sessions, which expire upon logout or inactivity.

07 Third-Party Cookies

The Platform integrates with third-party providers (payment gateways, mapping APIs, analytics networks, cloud servers) which may place their own cookies, governed by the respective providers' policies.

08 Information Collected Through Cookies

We collect device types, operating systems, browsers, resolutions, IP addresses, general regions, login tokens, referring URLs, and page visit activities. No sensitive physical data is saved in cookies.

09 Cookie Retention

Cookies can be temporary session-based (deleted when browser closes) or persistent (active for a specified duration or until cleared manually by the User).

10 Managing Cookies

Users can view, delete, or block cookies through browser/app settings. Disabling essential cookies may compromise dashboard login or site capabilities.

11 Mobile Applications

Mobile versions use secure phone system storage instead of browser cookies. Clearing data or uninstalling the app deletes these local session variables.

12 Do Not Track Signals

As there is no industry standard for DNT flags, our platform does not respond to DNT commands sent by browser engines.

13 Cookie Security

We secure tokens and cookies with HTTPOnly, Secure, and SameSite attributes to block unauthorized scripting. Users must secure their own devices and sessions.

14 Changes to this Policy

This Cookie Policy may be updated periodically. Continued use of the platform after changes indicate consent to the updated policy.

15 Contact Information

99Broker (99Yard, a Unit of Rudra Group)
📍 Office # 9, Second Floor, Padamdev Complex, Ridge, Shimla -171001 (H.P.)
📞 +91 78070-95953 • +91 70182-01049
✉️ admin@rudragrup.com

16 User Acknowledgement

By utilizing the platform, you acknowledge reading and consenting to the use of cookies and session tokens to ensure platform security, optimization, and CRM performance.